Friday, September 16, 2011

Rapidinnovation - The Non-Process

If perhaps the first two posts in this series did not make it obvious, the focus and intended results of Rapidinnovation is to increase individual awareness and understanding of the conditions, circumstances and phenomenon that surround them. 

The foundation of such awareness and understanding is built upon  a few Principles, rather than relying on specific tools and techniques.

Developing an individual's awareness and understanding helps effectively bring about significant changes in prevailing situations, which is the objective of any innovation. .

However, increasing an individual’s or a group’s understanding of an existing situation or phenomenon is a tricky issue that refuses to follow well defined paths.

So, in order to have a standardized approach to understanding the traditional route is to first have a theory in place, which we then try to fit onto existing situations to identify parts that cause trouble or problems. Parts of the situation that don't match the constructs of the pre-existing theory are then considered to be problems that need to be rectified to bring about desired changes. Additionally, it also calls for labeling or classifying a given situation into some sort of problem type like 'quality', 'productivity', 'industrial', 'machinery', 'financial' reflecting the present tendency to classify or categorize problems into definitive silos..

For example, if a problem is determined as a 'quality' issue the problem is observed through some of the known quality tools and methods to arrive at an understanding about the problem. Once the abnormality or deviation from the norm is identified efforts are stepped up to correct the specific finding generally ignoring other relevant connections and interdependencies that might modulate or influence a problem. 

This general approach to problem solving has pervaded all known problem solving approaches and methods. Such approaches have its own share of problems since they see an issue either in parts or whole but not together and never see or examine the quality or nature of interdependencies of the connections that connect the parts forming the whole.

The approach in Rapidinnovation is just the reverse. Instead of looking at an issue through an existing lens provided by a theory or a pre-formed mental construct we look at an issue to examine various parts, their connections and nature of interdependencies to identify inherent 'imperfections' in such connection to construct a contextual theory so as to gain understanding of a problem in totality and then improve upon the understanding through subsequent application of the balancing solutions aimed at modifying or changing the nature or quality of the ‘imperfect’ interdependencies of connections . The focus is to see the invisible interdependent links between parts that make the whole

This method of understanding a problem through the Rapidinnovation approach may be explored as follows. However, be forewarned that it is not a step by step process to be followed in a strict sequence. It only provides a general guideline for the mind to flow into ‘understanding’.  

The understanding starts with “Form” and ends with “Maintaining Balance” for a given reality.

1. Form -- All issues have a form in space and time. So observations start with the form. It starts from a part and then gradually expands till patterns can be seen. This needs a lot of curiosity and visual skills on the part of the observer.

2. Feelings -- 'See' the invisible interconnections and nature of interdependence of the links that connect between different parts that form patterns within the issue being observed. This part needs a lot of empathy and mind stilling skills to discover such hidden connections and interdependence between the diverse parts that make up the whole issue.

3. Perceptions -- Examine and use signals to establish the interdependences as closely as possible. This I call as 'Sense making' of the patterns. This requires a lot of 'questioning' skills to make sense of the patterns being observed.

4. Mental Constructs of Reality -- Based on the 'Feelings' and the 'Perceptions' contextual theories are formed that explain how existing patterns evolve or emerge within the issue being observed. This needs the application of both synthesis and analytical skills.

5. Understanding -- Check whether the 'Mental Constructs' explain the observed patterns and the phenomenon. This calls for developing deep insights through application of principles of Rapidinnovation as outlined in the previous post.  

6. Action -- Test out the understanding physically through real life application -- pilot, prototype or  'the real deal'.  Obviously, we would need practical implementation skills and skills in human relationships.

7. Maintaining Balance -- Once more finer, firmer and in-depth Understanding of the reality formed through 'Action' strive to maintain balance till new realities emerge to change existing patterns or phenomena. This demands more of wisdom, awareness and monitoring skills than anything else.

I have consistently used this guideline to solve problems or innovate to change existing situations. The interesting thing is that it requires the development of human skills of curiosity, visual observation, empathy, synthesis, analysis, etc more than mastery of methods, tools and techniques though there is nothing that prevents the use of any tool or technique in Rapidinnovation be it from any discipline of human knowledge.

Hopefully the significance of the internal development of an individual has been made obvious since Rapidinnovation is founded on the principle that one individual has the power to change a situation both in his/her personal or professional life if not to enable them to change the world.

However, the way through which such development would take place must not be standarized. It has to be customized to individual needs and natural apptitudes. Hence the path is a Non-Process. And that squarely is a challenge to be met.

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